Privacy Policy
How navigation and technical features of this website currently work.
Scope
This policy describes the current operation of the Komtek Tecnologia informational website. Browsing presents services, technologies, products, and engineering methodology; it does not require visitor registration or authentication.
Controller and legal identity
KOMTEK SISTEMAS E AUTOMACAO LTDA, CNPJ 63.769.077/0001-40, located at AV NOSSA SENHORA DA PENHA, 2796, SALA 804, SANTA LUÍZA, VITÓRIA - ES, CEP 29.045-402, is the data controller described in this policy and operates under the public brand Komtek Tecnologia.
Contact via email
Contact, assessment, and partnership pages provide links to comercial@komtektecnologia.com.br for new business inquiries, and to suporte@komtektecnologia.com.br for support and privacy matters. Visitors choose their email client, compose the message, and decide to send it. The website does not collect this data through form fields, does not send automated messages, and does not confirm delivery. Server-side data capture remains disabled, with no active integration with CRMs or mailing services.
Phone and WhatsApp
The contact phone and WhatsApp number is +55 (27) 3191-4246. The phone link may open the dialer app. By opening the WhatsApp link, visitors access the external WhatsApp/Meta service, which may process connection, account, phone, and shared content data according to its own policies, including on infrastructure outside Brazil. The website does not load WhatsApp widgets nor does it automatically transmit messages or form data to the provider. The suggested message text contains no visitor personal data; sending it is solely the visitor's decision within the external service.
Purposes of communication
The data you choose to provide via email, phone, or WhatsApp—such as name, organization, return address, phone number, and inquiry context—is used to respond to your contact, assess your request, and take appropriate action. Privacy inquiries are processed to identify the request and comply with applicable rights. Contacting us does not result in automatic marketing enrollment. Share only what is necessary; do not send credentials, sensitive data, or third-party confidential information.
Technical Processing of Browsing Data
To serve these pages, the hosting infrastructure processes technical connection details such as IP address, timestamp, requested resource, and browser data. These logs may be necessary for site delivery, error identification, and security. No analytics or advertising tools are embedded in the site's code. Operational criteria and retention periods for hosting logs are not presented on this page as audited metrics.
Campaign Parameters and Browser Storage
When present in the URL, permitted campaign tags (utm_source, utm_medium, utm_campaign, utm_term, and utm_content) and the page path—without the full query string—may be stored in sessionStorage during the browsing session. They are not sent to a CRM or associated with a form in this version. Do not include personal information in these parameters. The site does not store form data in localStorage and does not place advertising or analytics cookies.
External Resources
Page delivery utilizes Lovable Cloud and its file hosting and distribution infrastructure. The typeface is self-hosted by the website, without requests to external font services. External services operate under their own policies and may process connection data. Anti-spam verification is not loaded on contact pages while form submission remains disabled.
Rights and contact channel
Requests for access, correction, deletion (when applicable), information on processing, and other rights under LGPD can be sent to suporte@komtektecnologia.com.br with the subject line "Privacy and LGPD". Verification may require proportional information to confirm identity and understand the request. This is the company's privacy channel; no formal Data Protection Officer appointment or dedicated inbox is declared.
Retention and protection
Message retention accounts for the purpose of the inquiry, applicable legal obligations, and the exercise of rights. This policy does not set an unvalidated fixed term. Access to information is restricted to inquiry handling and relevant actions. This description is not presented as an audited certification or statement of compliance.
Use and Updates
Avoid entering personal or confidential information into URLs or campaign parameters. You can clear session storage through your browser settings. This description will be updated whenever operational changes take place; this page is not an audited statement of compliance.